Rental Policies
IAP — It's A Party Miami · Last updated July 24, 2026
Rentals, Not Sales
All items in our catalog are offered for rental. Prices shown are rental rates for your event period. Items remain the property of IAP and are retrieved by our team (or returned at warehouse pick-up) at the end of the rental period.
Delivery & Retrieval
Delivery is available on orders of $350 or more in rentals (not including fees or taxes); orders under $350 are warehouse pick-up only. Delivery & retrieval is charged at 15% of the rental subtotal, with a $150 minimum. Some delicate items are not available for warehouse pick-up to protect them in transit — if your order includes one, we will contact you to arrange delivery. We deliver across South Florida from our warehouse at 2192 NW 89th Pl, Doral, FL 33172.
Cancellations & Refunds
Orders may be cancelled with a full refund up to 7 days before the scheduled delivery or pick-up date. Cancellations made less than 7 days before the delivery date are non-refundable. To cancel or modify an order, contact us at info@itsapartymiami.com or (305) 263-1386.
Returns
Because our products are rentals, traditional product returns do not apply — retrieval of all items is included in every delivery order. If an item arrives damaged or is not what you ordered, contact us the same day and we will replace it or refund the affected item.
Damage & Loss
Clients are responsible for rented items from delivery until retrieval. Missing or damaged items beyond normal wear may be charged at replacement cost.
Contact
IAP — It's A Party Miami (Up Events LLC)
2192 NW 89th Pl, Doral, FL 33172
(305) 263-1386 · info@itsapartymiami.com